By accessing or using ChatStack ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
ChatStack is a platform that enables users to create, train, and deploy AI-powered chatbots using their own documents and data. The Service includes:
You must create an account to use certain features of the Service. You agree to provide accurate, current, and complete information during registration.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate your account if you violate these Terms of Service or engage in fraudulent, abusive, or illegal activities.
ChatStack offers multiple subscription tiers (FREE, PRO, BUSINESS, ENTERPRISE) with varying features and limits. Details are available on our pricing page.
Paid subscriptions are billed in advance on a monthly or annual basis. Payments are processed through our third-party payment processor, Stripe.
Refunds are handled on a case-by-case basis. Please contact support for refund requests.
Each subscription tier has specific limits on the number of chatbots, documents, messages, and storage. Exceeding these limits may require an upgrade.
You retain ownership of all documents, data, and content you upload to the Service ("Your Content"). You grant ChatStack a license to use, store, and process Your Content solely to provide the Service.
You may not upload content that:
Your documents are processed using AI models (including third-party services like OpenAI) to generate embeddings and responses. By using the Service, you consent to this processing.
You agree not to:
The Service, including its design, features, and functionality, is owned by ChatStack and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works without our permission.
The Service integrates with third-party services (OpenAI, Stripe, Resend, etc.). Your use of these services is subject to their respective terms and privacy policies.
AI-generated responses may not always be accurate or appropriate. You are responsible for reviewing and verifying any AI-generated content before use.
We strive for 99.9% uptime but do not guarantee uninterrupted access. The Service is provided "as is" without warranties of any kind.
To the maximum extent permitted by law, ChatStack shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
We may update these Terms of Service from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes shall be resolved in the courts of [Your Jurisdiction].
If you have questions about these Terms, please contact us at:
By using ChatStack, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.